Amplicast Amplicast

Privacy Policy

Last updated: July 16, 2026

Privacy Policy

Last updated: 15 July 2026

1. Who we are

Amplicast is a service of FalkeLabs LLC (doing business as Amplicast), New York, USA ("Amplicast", "we", "us", "our").

A full postal address will be added shortly. Until then, please reach us by email.

Contact for all privacy matters: privacy@amplicast.io

This policy covers the Amplicast website (www.amplicast.io) and the Amplicast product (app.amplicast.io).

2. Information we collect

On the website

  • Newsletter signup: your email address, optional first name, and your consent record (timestamp, policy version). We use double opt-in — you only receive the newsletter after confirming via email.
  • Contact form: name, email, subject, and message — plus marketing consent only if you actively tick the checkbox.
  • Analytics: basic, first-party usage events (pages viewed, buttons clicked). We do not use advertising networks or cross-site tracking.

In the product — information you provide

  • Account information: email address, name, organization name.
  • Content: text, images, and other content you create or import into the platform.
  • Connected accounts: OAuth tokens for social media platforms you connect. We store access tokens securely and never share them.
  • Payment information: processed by Stripe. We do not store credit card numbers.
  • Writing samples & brand voice: content you provide to train the AI to match your style.

Collected automatically in the product

  • Usage data: pages visited, features used, posts published.
  • Session data: IP address, browser type, session duration (for security and analytics).
  • Error logs: technical errors are logged via Sentry for debugging purposes.

3. How we use your information

We use your information to:

  • Provide and improve the Service.
  • Transform and publish content on your behalf to connected platforms.
  • Process payments and manage subscriptions.
  • Send transactional emails (welcome, trial reminders, publish notifications).
  • Send you the Amplicast newsletter — only after your double opt-in confirmation; you can unsubscribe at any time via the link in every email.
  • Monitor and fix errors in the Service.

We do not sell your personal information, use your content to train AI models, or share your data with advertisers.

4. Third-party services and processors

For the product:

  • Stripe — payment processing.
  • Anthropic (Claude) — AI text transformation. Content is sent for processing only, not stored for training.
  • Google (Gemini) — AI image generation.
  • Resend — transactional email delivery.
  • Sentry — error monitoring.
  • DigitalOcean — infrastructure hosting.

For the website: newsletter and contact-form submissions are processed on our own platform infrastructure, with these sub-processors:

  • Supabase — database hosting.
  • Vercel — website and platform hosting.
  • Resend — email delivery (confirmation, welcome, and acknowledgement emails).

Website analytics are first-party (operated by us). We do not use third-party analytics or advertising services on the website.

5. Data storage & security

  • Product data is stored on DigitalOcean servers; website form and newsletter data is stored in Supabase.
  • We use HTTPS encryption for all data in transit.
  • Authentication tokens are stored as httpOnly cookies.
  • Database credentials and API keys are stored as environment variables, never in code.
  • Daily database backups are maintained with 14-day retention.

6. Data retention

  • Active accounts: data is retained as long as your account is active.
  • Deleted accounts: data is permanently deleted within 30 days of account deletion.
  • Newsletter: your data is kept until you unsubscribe or ask us to delete it; consent records are retained as long as legally required.
  • Published content: content published to third-party platforms is governed by those platforms' retention policies.

Full instructions for deleting your account and all associated data — including the 30-day grace period and how to disconnect individual social accounts — are on our data-deletion page.

7. Your rights (GDPR)

If you are in the European Union or EEA, you have the right to access, rectify, delete, or port your data, to object to processing, and to withdraw consent at any time. Although Amplicast is operated from New York, USA, we honor GDPR data-protection rights for EU/EEA visitors. Contact us at privacy@amplicast.io. You also have the right to lodge a complaint with a supervisory authority.

8. Cookies

The website uses no tracking cookies, advertising cookies, or third-party analytics cookies. The product uses a single httpOnly cookie for authentication.

9. Children's privacy

The Service is not intended for users under 18 years of age.

10. Changes to this policy

We may update this policy from time to time; the effective date above always reflects the current version. Material changes will be communicated via email where appropriate.

11. Contact

For privacy-related questions: privacy@amplicast.io